Everything your agency needs

From first enquiry to final invoice — Sparky Tours runs the whole trip.

Sparky Tours overview

Trip Operations

Tour Blueprints

A node-canvas planner ties days to segments — build once, promote to a sellable tour, then run departures from it.

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Blueprints are the design surface: drag segment types onto an infinite canvas and wire the chronological journey, including branching for split groups. A finished Blueprint is promoted (frozen) into a sellable Tour — the itinerary structure and intended suppliers travel with it, so nothing needs rebuilding when you open a new departure.

Segments & Segment Library

The building blocks of every day — accommodation, transport, activity, meal, guide, or free time — reusable across tours, not rebuilt each time.

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Every segment keeps a live link back to its library template, so editing the library refines suggestions without silently rewriting the frozen itinerary you already sold. Build once — accommodation in Jaipur, a Kerala backwater cruise, a Golden Triangle transfer — then reuse it across every tour that needs it.

Vendors & Rate Comparison

Your supplier catalog — hotels, coach operators, guides, activity companies — with contracted rates and reliability tracking.

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Each library segment can map to several candidate vendors with one flagged preferred — the picker shows you every option with its rate when you're building a tour. Compare competing quotes for the same service side by side, track which one you chose and why, and build a rate history that strengthens your next negotiation.

Departures

Schedule a tour to run on fixed dates, set capacity and pricing, and assign a tour manager with a dedicated view.

Orders

A traveler's confirmed spot on a departure, tracked from first enquiry through to fully paid.

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Orders are the sell side — what a traveler booked with you. They move through a clear lifecycle (enquiry → confirmed → paid) so you always know exactly where every booking stands, without digging through spreadsheets or chat threads.

Supplier Bookings

Track your agency's own reservations with vendors for a departure, linked to the specific tour segments they cover.

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The buy side, kept separate from Orders on purpose: a tour segment's default vendor is just intended until a departure actually books it for real dates. Supplier Bookings is where that commitment becomes real — pending until confirmed, prefilled from the segment's vendor and rate so there's nothing to re-key.

Vouchers

A numbered service voucher for every confirmed hotel, transfer or activity, ready to print with its reference and the driver's contact.

Transfers & Daily Operations

Pickups with driver, vehicle and plate, a daily checklist for the ops team, an incident log, and a Live Trips board on your home page while a group is on the road.

Booking Deadlines

Hotel release dates, ticketing limits and hold expiries in one list, with reminders before each one costs you money.

Itinerary Standards & Pacing

Set your own standards — steps per day, rest days, time in transit — and see a warning on any itinerary that breaks them.

Rooming, Flights & Visas

A rooming list by room group, each traveler's flights and ticketing deadline, and visa progress from not started to approved.

Travelers & Communication

Traveler Directory

One place for preferences, documents, and history across every trip they take with you.

Group Communication

Announcements and two-way messaging with travelers, in-app or via email.

Proposals

Branded, itemized pricing proposals for individual and family trips, delivered by link.

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Build a cost breakdown per person with optional add-ons and your agency's markup, then share it as a clean branded link — no PDF wrangling. The prospect can review and respond without creating an account.

Document & Visa Workflow

Collect and track required visa and travel documents per traveler, per departure — get alerted before something's missing or expiring.

Family & Group Bookings

Book a family or group as one party: a lead traveler, each relationship, guardians for children, a shared room group, and one invoice to the lead.

Traveler Readiness

See at a glance who still owes forms, documents or insurance on each departure, with a flag when a passport will not last the trip.

Consent Forms, Paper-First

Save your lawyer-approved wording, print blank forms for a passenger group, collect signatures, then scan each one against the traveler.

Message Templates & Timeline

Seven editable email templates, one-tap WhatsApp, and a per-traveler timeline of every email, call and note.

WhatsApp Integration

Quote proposals and departure enquiries go out as one-tap WhatsApp messages, prefilled and ready to send.

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Every proposal recipient with a phone number gets a "Share via WhatsApp" button alongside their link, and every departure on your public website carries a WhatsApp enquiry button that prefills the traveler's question for you. No copy-pasting, no separate app to check.

Sparky Live Companion App

Invite travelers into Sparky Live — a day-by-day plan with themes, dining and pickups, a personal checklist, documents, group chat and SOS, plus offline messaging when the signal drops.

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No more emailing PDFs or printing paper vouchers. The moment a companion accepts your invite, their day-by-day itinerary, documents, and a direct line to your team show up under My Trips in Sparky Live — the same app they can use for their own personal expenses and photos, trip or no trip. Messages sent with no connection queue automatically and send the moment signal returns.

See it in action

Get a live walkthrough tailored to your agency.

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Finance & Growth

Payment Tracking

Deposits, installments, and balance-due tracking per order, with automated reminders.

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Define a payment schedule per order — deposit now, installments through the season, balance due before departure — and let reminders go out on their own instead of chasing travelers manually.

Online Payments

Let travelers pay their invoice online through your own Razorpay account Money settles straight to you, and the invoice and order update once Razorpay confirms the payment.

Plus and Max

Costing & Margin Rules

Price a tour from your vendor rates plus margin rules, and see the margin before you quote.

Season & Group Pricing

Peak-season and group-size price rules applied automatically, alongside early-bird and last-minute rules.

Add-ons

Sell extras — lounge access, private dinners, upgrades — with their own cost, price, tax rate and service code, invoiced with the trip.

Cancellation Terms

Set what suppliers charge and what you refund by days to departure; cancelling an order settles its invoice with a credit note.

Change History & Quote Versions

Who changed what on a booking, quote or departure, and a numbered version of every quote sent, so a revised price never overwrites what the client saw.

Dynamic Pricing & Coupons

Promotional coupons and early-bird or surge pricing rules, managed at the departure level.

Multi-Currency Orders & Reporting

Sell in whatever currency your traveler pays in — every report still rolls up cleanly to your agency's home currency.

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Orders and supplier bookings each carry their own currency, so a US traveler and a local supplier can be priced in USD and INR on the very same departure. Reports convert every figure back to your organization's base currency using its configured exchange rates, so margin and revenue numbers are always comparable.

Reports

Revenue, occupancy, and margin — by tour, by season, by destination.

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See buy price vs. sell price per segment and gross margin per departure, plus revenue trends by tour, season, and destination — the numbers you need for pricing decisions, not just a raw transaction log.

Tax & Registration IDs

Store your business registration and tax ID — GSTIN, VAT, or local sales tax number — and it appears automatically on invoices and proposals.

Public Website

A hosted public page for your agency, with your own branding.

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Every plan gets a hosted public page with a branding and hero editor — departures, proposals, and enquiries all flow straight from it.

Custom Domain

Point your own domain at your public website and drop the platform footer — your agency's site, your domain.

Max plan

Alerts & Compliance

Expiry Alerts on Your Home Page

Separate blocks for your own licences, your vendors' certificates and travelers' passports, showing what has lapsed or is about to.

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Keep your tourism approval, IATA and association numbers with a scan of each certificate, and record every vendor's licence, insurance and fitness certificates with their dates. Anything expiring within 60 days, or already lapsed, shows on your home page until you update it. Paid plans also get an email reminder.

Automated Reminders

Missing-document chases, supplier confirmation chases, a daily operations brief, post-trip thanks and repeat-trip nudges — each can be turned off.

Plus and Max

Setup Checklist & Starter Kit

A checklist that reads your real setup, plus sample form wording, presets and itineraries to start from.

Import & Full Export

Import travelers and vendors from CSV with a preview and error report, and export everything you have entered any time.

See it in action

Get a live walkthrough tailored to your agency.

Request a Demo

AI

AI Itinerary Risk

Scans a departure's day-by-day itinerary and booking statuses to flag risk — an unconfirmed booking close to departure, a gap in the plan.

Max plan

SparkyIQ

A conversational assistant that can answer questions about your own data — coming soon.

Platform

Multi-Agency

Run multiple agencies or brands from one account, with full data isolation between them.

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Each agency/brand you run is fully isolated — separate travelers, departures, and finances — while your team can switch between them from the same login. No duplicate accounts, no data bleeding across brands.

Roles & Permissions

Owner, admin, and role-based access so your team only sees what they need.

Bring Your Own Storage

Connect your own Google Drive or OneDrive for documents, or use included house storage — your choice.

Ecosystem Snaps

Snaps directly into Sparky Invoices for automatic vendor payments, Sparky Expenses for travel budgets, and Sparky Support for customer queries.

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Sparky Tours doesn't exist in a vacuum. It snaps into the broader Sparky ecosystem. Vendor invoice records flow straight to Sparky Invoices for GST reconciliation, employee travel logs map directly to Sparky Expenses, and customer requests route to Sparky Support tickets.

Everything, by plan

51 capabilities. 25 on every plan, even the free one.

Paid plans add more and raise the limits. Nothing here is a demo: it is the list our plans are built from.

On every plan · 25 · included even on the free plan
  • Content Approval Workflow

    Staff create tours and departures as drafts; an admin or owner reviews and approves them before they go live.

  • Booking Deadlines

    Hotel release dates, ticketing limits and hold expiries in one list, with reminders.

  • Consent Forms

    Your lawyer-approved wording, printed for a group, with signatures tracked.

  • CSV Import & Full Export

    Import travelers and vendors from CSV and export everything any time.

  • Export Manifests

    Generate a departure pax list, rooming list, or tour manifest as a printable PDF for the tour manager or hotel.

  • Family & Group Bookings

    Book a family or group as one party, with a lead traveler and guardians for children.

  • Group Communication

    Send announcements to all travelers on a departure. Two-way messaging between agency and individual traveler. Delivered in-app via the traveler companion app (email/SMS are separate features). On Lite this is the only comms channel.

  • Itinerary Standards & Pacing

    Set your own limits (steps per day, rest days, time in transit) and get a warning on any itinerary that breaks them.

  • Manage Supplier Bookings

    Track the agency's reservations with hotels, transport, and activity vendors per departure. Linked to specific tour segments where applicable.

  • Manage Departures

    Schedule a specific run of a tour on fixed dates. Set capacity, price, and tour manager.

  • Document & Visa Workflow

    Collect and track required visa and travel documents per traveler per departure. Alert on missing or expiring documents.

  • Manage Orders

    Create and manage customer orders — a traveler's confirmed spot on a departure. Tracks status from enquiry to paid.

  • Manage Team

    Assign roles to staff and assign a tour manager to a departure. A tour manager sees that departure's full traveler details and agenda.

  • Tour Planning (Blueprints)

    A visual planner for itineraries. Drag services onto a canvas and connect the journey in order, including branches for split groups. Promote a finished blueprint into a sellable tour. Needs vendor management.

  • Manage Tours

    Create, edit, and archive tour templates. Includes day-by-day structure and segments.

  • Manage Travelers

    Add, edit, and view the org-level traveler directory. Travelers are reusable across departures.

  • Manage Vendors

    Add and manage the org's vendor and supplier catalog — hotels, coaches, guides, activity operators — with contacts, contracted rates, and reliability ratings.

  • Public Website / Portal

    A hosted public page (agency.sparkyminis.com) with a branding + hero editor and live preview. Available on every plan; publishes with the platform footer.

  • Message Templates

    Editable email templates, one-tap WhatsApp and a per-traveler timeline of messages.

  • Public Tour Catalog

    Publish available departures to a public-facing agency storefront. Customers can browse, enquire, or directly place an order.

  • Tax & Registration IDs

    Your GSTIN, VAT or sales-tax number appears on invoices and documents.

  • Traveler Companion App

    Give enrolled travelers access to the PWA companion app: day-by-day agenda, document wallet, group chat, emergency info, offline access. Open to all plans — the app is the primary comms channel, especially on Lite.

  • Traveler Readiness

    See who still owes forms, documents or insurance on each departure.

  • Service Vouchers

    A numbered voucher for every confirmed hotel, transfer or activity, ready to print.

  • WhatsApp Sharing

    Proposals and enquiries go out as one-tap prefilled WhatsApp messages.

On paid plans · 17 · unlocked by upgrading
  • AI Features Max plan

    AI help across the product: draft an itinerary, spot at-risk departures early, and summarise traveler feedback.

  • AI Capture and Insights Plus and Max

    Read a scanned certificate or licence and pre-fill its form.

  • Automated Digests & Alerts Plus and Max

    Scheduled emails beyond the essential ones: an overdue-payment sweep, a weekly agency digest and a monthly statement. You can switch any of them off in Settings.

  • Standalone Forms Plus and Max

    Host Desk forms (Connect/Newsletter/Bug) as standalone Google-Forms-style public pages with a shareable link. On free plans forms are embed-only (on your website/portal); paid plans unlock the standalone hosted link.

  • Custom Branding Max plan

    Apply agency logo and brand colors to proposals, public catalog, and traveler communications.

  • Custom Domain Max plan

    Host your agency's public website on your own domain, for example tours.agencyname.com. DNS setup is needed.

  • GST Management Max plan

    Collect and store vendor GST invoices per departure. Track input tax credit. Generate output invoices for customers.

  • Insurance Tracking Max plan

    Track travel insurance status per traveler per order. Flag uninsured travelers before departure.

  • Payment Tracking Plus and Max

    Define and track payment schedules per order — deposit, installments, balance due. Send automated reminders to travelers.

  • Custom Trip Proposals Plus and Max

    Build and share branded pricing proposals for individual and family (FIT) trips. Cost breakdown per person, optional add-ons, agency markup. Delivered via email link.

  • Margin Reports Plus and Max

    See buy price vs sell price per segment and gross margin per departure. Revenue report by tour, by season, by destination.

  • Email Notifications Plus and Max

    Send automated and manual emails to customers and travelers — order confirmations, departure reminders, proposals, and follow-ups. Lite is app-first: in-app group communication only, no email/SMS.

  • SMS Alerts Max plan

    Send SMS to travelers for important alerts only — day-of departure reminders, last-minute itinerary changes. Used sparingly due to per-message cost.

  • Online Payment Integration Plus and Max

    Accept direct online payments for orders via Razorpay or Stripe. Payments go to the agency's linked account. Order status auto-updates on payment.

  • Post-Trip Review Plus and Max

    Collect traveler ratings and feedback after a departure closes. Results visible against the tour template for future improvement.

  • Rate Comparison Plus and Max

    Compare vendor quotes for the same service across a departure. Track which option was chosen and why. Builds historical rate data for future negotiations.

  • Bring Your Own Storage Plus and Max

    Attach the agency's own Google Drive / OneDrive / Dropbox as the document backend (off the platform R2 meter).

Limits and usage · 9 · grow with your plan
  • Max Active Departures Lite 1 · Plus 5 · Max 20

    Maximum number of departures in upcoming or ongoing status at any one time.

  • Max Active Proposals Lite 10 · Plus 100 · Max unlimited

    Maximum number of proposals in draft or sent status at any one time.

  • Max Companion Seats Lite 5 · Plus 15 · Max 25

    How many travelers can be invited to follow a single departure in the SparkyLive app as trip companions.

  • Max Team Seats Lite 1 · Plus 5 · Max 15

    Maximum number of staff accounts this org can have in SparkyTours.

  • Document Storage (MB) Lite 200 · Plus 2000 · Max 20000

    Document storage. Connect your own Google Drive or OneDrive to keep documents there instead.

  • Max Tour Plans Lite 15 · Plus 75 · Max 250

    Blueprints (draft itineraries) you can keep. Sellable tours are made from them.

  • Max Tours Lite 3 · Plus 15 · Max 50

    Maximum number of sellable tours the org can create and hold (total, not just active). A tour is promoted from a tour plan and can take orders.

  • Max Travelers Lite 50 · Plus 500 · Max 5000

    Maximum total traveler profiles the org can store in their directory.

  • Max Travelers per Departure Lite 15 · Plus 30 · Max 100

    Maximum capacity that can be set on a single departure. Enforced at departure creation.

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